Refund and Returns Policy

Returns

I have a 28 returns/refund policy. 

In order you to be eligible for a refund or return:

You must return the item within 14 days.

You must have not opened or used the item.

You must return the item along with its original packaging and it's order reference number. 

It must be in a resaleable condition complete with all unopened packing. 

I reserve the right to refuse a return if it is not in a saleable condition, if it has been opened or used.

Should you be eligible for a refund, I will only pay it back in the form you paid. If someone else paid for your item, they will receive the refund. 

Exchanges. 

I only offer exchanges if the item is damaged or defective. 

You must return the item within 28 days of purchase to 1 tanllwyfan. Old Colwyn. Ll29 9LQ. 

You will only receive an exchange upon receipt of the original item. Please ensure you have a valid postal receipt/proof of postage.